Authors
Matthieu Tixier, Gérald Gaglio, Myriam Lewkowicz,
Title
Translating social support practices into online services for family caregivers
In
Proceedings of the 2009 international ACM SIGGROUP Conference on Supporting Group Work
Pages
71–80
Publisher
ACM
Year
2009
Indexed by
Abstract
The aim of our ongoing research project is to design a platform for family caregivers to help them cope with the burden of daily caregiving. With a view to designing relevant information and communication services, we analyzed the social support practices observed among the members of a group of caregivers, whose spouses were suffering from Alzheimer's disease. Based on interviews and a field survey, we characterized this collective and identified the caregivers' latent and expressed needs. Our approach consists in linking these needs to naturally occurring situations in order to translate them into meaningful functionalities.
Affiliations
Offprint