Observing the Work Practices of an Inter-professional Home Care Team
11th International Conference on the Design of Cooperative Systems (COOP), Nice (France), May 27-30
Springer International Publishing, Switzerland
We are reporting an observational study conducted as part of a French research project focusing on "domomedecine". The study explores collaborative activities in work practices of inter-professional teams aiming to deliver quality home care. The findings show the use of a variety of dynamic coordination mechanisms depending on patients’ conditions. We suggest that future system design process considers the flexibility and the dynamicity of team-based care to support quality home care.